JOIN THE TEAM

Love cutting edge technology, your a team player, and inspired by the security industry?

Tell us more. Join the Visentry team - we live and breathe security innovation. Our team includes professionals across many disciplines, including: engineering, communications, networking, surveillance, and more!  

OPEN POSITIONS

IT Technician

// JOB DESCRIPTION


Video Monitoring company is seeking a full time IT Technician with at least 3 years’ experience that have the ability to work independently as well as in a team environment.

//TECHNICAL JOB DESCRIPTION

  • Experience with VMS platforms and IP Cameras, specifically,  Hikvision, Milestone, , DWD , Axis and others

  • Manage internal network & devices

  • Verify the status and move forward with resolution for down external site

  • Assist field technicians when necessary

  • Administration of 3CX phone system

  • Administration of G-Suite Email accounts

  • Writing and updating documentation

  • Drive to customer sites using company car 

// QUALIFICATIONS

  • 2 years of experience or equivalent schooling

  • Robust troubleshooting skills across all IT related fields

  • Excellent communication skills for communicating issues with clients and discovering resolutions with internal team members

  • Ability to configure a wide variety of network-based equipment

  • Critical thinking that is applied to unique solutions to unique problems

  • Exceptional organization skills with a strong attention for details

  • Ability to learn and adapt quickly with information provided through assistance from more senior team members

  • Knowledge of Windows OS 7/8/10

  • Ability to manage 100+ sites

An Excellent Candidate Will Have:

  • Experience with VMS platforms and IP Cameras, specifically,  Hikvision, Milestone, , DWD , Axis and others

  • Product knowledge of Fortigate firewalls, G-Suite services, Ubiquiti routers and wireless devices, 3CX phone system, and/or grandstream phones , low voltage system knowledge 

  • Robust knowledge of networking LAN/WAN scenarios

  • Understanding of structured cabling specifications, distances, and common issues

  • Experience working with ticketing systems

  • If possible, please include a cover letter on how you meet these skills.

To apply to the IT Technician position, please send a cover letter and resume to jobs@visentry.com

Remote Guarding Agent

// JOB DESCRIPTION

The Visentry Remote Guard Agent is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures

Duties and Responsibilities include:

  • Understanding that customer service and satisfaction are the primary goals of the organization

  • Actively tracking, verifying and acting upon video alert signals received from customer locations

  • Following the standard operating procedures

  • Communicating with law enforcement, customers and other emergency personnel

This is a full-time position, with rotating day and night shifts.

// QUALIFICATIONS

  • Minimum two years of college or equivalent

  • Computer savvy (Google Docs, Microsoft Office, gamers welcome)

  • Strong communication skills

  • Excellent customer service

  • All shifts are overnight and weekends

  • Ability to work independently and also in a team environment

  • SORA certified or equivalent

To apply to the Remote Guarding Agent position, please send a cover letter and resume to jobs@visentry.com

// ABOUT

Visentry provides the most effective and affordable centrally-monitored video security and loss prevention services available for businesses, facilities, and localities through remote guarding. We make perimeter, asset, data and critical infrastructure protection easy, effective and affordable.

Visentry combines intelligent video event detection and analysis capability with the most advanced security hardware and software to provide 24/7 remote monitoring based on real-time detection and response. Visentry's intelligent video monitoring solution is easy to implement and is the most affordable solution for businesses and localities.

Visentry's remote guarding ecosystem provides:


• Prevents theft and vandalism
• Eliminates on-site guarding costs
• Reduces insurance costs
• Ensures fast law enforcement response
• Increases productivity
• 24/7 customer support
• Provides peace of mind

Visentry was founded by two security services experts with more than 50 years of combined experience addressing the needs of businesses and government for effective and cost-efficient services for perimeter, asset, data and critical infrastructure protection. With Visentry, they have introduced a unique and groundbreaking service, remote guarding, which delivers around-the-clock, real-time remote video monitoring and response. Visentry integrates 'intelligent' digital video technology with the most comprehensive central monitoring software available today, delivered on an application Service Provider(ASP) platform that is protected by redundancy and related failsafe mechanisms.

No other company in the market today offers a solution with Visentry's combination of intelligent threat detection technology, comprehensive monitoring and management capabilities, and scalability.